Skip to main content

Kashmir Crown

Guv office receives 35000 grievances Highest number of complaints received against PWD, PHE, SSB, Police Department

Jammu, Dec 26 : The Governor’s grievance cell has received 35,322 grievances of which 34,313 have been forwarded to concerned authorities for the address.

An official here in the civil secretariat told this Kashmir News Service (KNS) correspondent that highest number of complaints have been received against Public Works Department, followed by Service Selection Board, Public Health Engineering, and Police Department. “There are complaints about corruption and embezzlement of funds in these departments,” the official said.
A lot of complaints have also been received against lack of electricity in various areas. Most of the complainants say that they witness frequent power cuts and the Power Development Department is not adhering to its power curtailment schedule.
The Rural Development Department has the most number of complaints related to poor implementation and corruption in Mahatma Gandhi National Rural Employment Guarantee Act (MGNREGA) and Indra Awas Yojna (IAY).
However, it has been noticed that departments have not been complying the directives of the Governor’s office in addressing the grievances of people.
The government has written to departments that government was committed to the speedy disposal of the grievances as many as received by it through the Governor’s grievance cell.
“It has, however, been observed that notwithstanding the instructions issued for the disposal of grievances from time to time, certain departments/offices furnish the action taken report/response to the Governor’s grievance cell or governor’s secretariat belatedly thereby defeating the concept of prompt service delivery and grievance redressal which are a sine qua non of the mission good governance-mission delivering development,” the government communiqué reads.
The government has also directed to departments to ensure submission of reports/response in respect of the complaints/grievances to the Governor’s grievance cell.
An official of Governor’s grievance cell said that people have lodged their complaints on various issues including shortage of potable water, electricity and medicine in hospitals. "But departments are not addressing the grievances," the official said.
Ghulam Mohammad, a resident of Batamaloo it has been over two months since he lodged the complaint with the Governor’s cell but to no avail. “The complaint might have been disposed to the department but my issue has not been resolved,” he said.
Another resident of Pampore, Mehraj Din said that he lodged the complaint two months before about lack of ration electricity. “We are yet to receive any response so far,” he added

The Kashmir Walla

Popular posts from this blog

Pulwama IED backlash: Residents allegedly beaten by army, four hospitalised

Srinagar: Several locals including women were allegedly beaten by government forces soon after vehicle of 55 Rashtriya rifles was targeted on Watchi Darbagh road on Friday.
Talking to media, locals alleged that an hour after blast took place in the area, forces barged into many residential houses and beat up family members and ransacked other property as well.
“They even didn’t spare women and thrashed several men from nearby area of the blast site,” the locals told.  “Four among us were beaten severely that they have been hospitalized,” the locals alleged.
“Our fault was just that we reside near the site where the incident happened,” the locals told.
Pertinently an army vehicle of 55 RR got damaged after if was targeted with an Improvised Explosive Device near Al-Saba school Watchi on Watchi – Darbagh (Shopian) road near ZahidBagh (Pulwama) on Friday at around 3 am.
No injury or casualty was reported however vehicle suffered minor damage. An official told that they have not received …

This isn’t about Article 35A or delimitation: Omar on operational alert of forces

Srinagar: Former chief minister of Jammu and Kashmir Omar Abdullah on Friday said that putting of Army and Airforce on high alert is about something very different and not about article 35A or delimitation.
Mr. Abdullah wrote on his Twitter handle, “What “on going situation” in Kashmir would require the army AND the Air Force to be put on alert? This isn’t about 35A or delimitation. This sort of alert, if actually issued, would be about something very different.”